Job Description

Marketing Statement

The Philadelphia Housing Authority, America's fourth largest public housing authority and leader in real estate development and property management is seeking an Investigator in the Office of Public Safety.

Under general supervision, investigates and resolves a variety of criminal, civil and internal complaints, charges and allegations regarding Philadelphia Housing Authority (PHA) clients, staff, and property to protect the integrity of the PHA Public Housing (PH) and Housing Choice Voucher (HCV) programs; performs other related duties as needed.

The Salary Range for this position is $53,659.00 - $67,073.00 annually. Placement at any specific point within the stated range is not guaranteed for any candidate. Final compensation will be determined based on the selected candidate's qualifications, experience, and skills, as well as internal equity and organizational considerations.

Qualifications

Required Knowledge of:

• PHA organization, operations, policies, and procedures.
• Applicable Commonwealth of Pennsylvania criminal and civil statutes.
• Police radio, dispatch, and communication protocols and procedures.
• Duties, powers, authorities and limitations of PHA Investigator.
• Modern law enforcement regulations, including case laws governing arrest, rules of evidence, probable cause, use of force, custody of evidence and property, and search and seizure.
• City geography, traffic patterns, and the location of streets, landmarks and PHA buildings.
• Local community issues and regional community resources available to citizens.

Required Skill in:

• Interviewing victims and witnesses, and using safe work practices in performing investigations.
• Working effectively under stressful conditions and emergency situations.
• Interacting with people of different social, economic, and ethnic backgrounds.
• Establishing and maintaining effective working relationships with co-workers.
• Operating a personal computer utilizing standard and specialized software.
• Communicating effectively verbally and in writing.

Education, Training and Experience Guidelines:

• High School Diploma or GED equivalent; AND two (2) or more years of experience in public safety, security, or law enforcement; OR an equivalent combination of education, training and experience.

LICENSE AND CERTIFICATION REQUIREMENTS:

• A valid Commonwealth of Pennsylvania Driver's License is required.
• Training certifications in the use of the Philadelphia Crime Information Center database, the Pennsylvania Justice Network (JNET) and Commonwealth Law Enforcement Assistance Network (CLEAN) database, and the National Crime Information Center database are required.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Work is performed indoors and outdoors at PHA facilities and sites throughout the city of Philadelphia.

Responsibilities

Essential functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

• Investigates a variety of criminal, civil and internal complaints regarding PHA clients, staff and property.
• Responds to complaints reported by tenants and others, and inspects PHA properties for malfunctions, component failures, and damages.
• Collects and compiles criminal and financial investigative case information; interviews complainants, witnesses, PHA staff, and PHA clients and tenants.
• Coordinates investigations and background checks with local law enforcement, community service agencies, and public utilities.
• Creates, develops, and maintains case files; collects data from Police Records Checks, Philadelphia Crime Information Center (PCIC) and National Crime Information Center (NCIC) computer systems, and other local and regional information sources.
• Prepares reports on investigations, and special projects and assignments.
• Exercises independent judgment within specific policy guidelines; evaluates PH and HCV Program housing issues, and recommends solutions.
• Stays abreast of trends and innovations in PH and HCV Program investigative issues.
• Maintains absolute confidentiality of work-related issues and PHA information; performs related duties and responsibilities as assigned.

How To Apply

All applications will be accepted through the Philadelphia Housing Authority's Jobs Board at

Closing Statement

About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.

Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.

PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.

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