Job Description

About US:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit

Job Title: Salesforce Program Manager

Work Location: Charlotte, NC (Hybrid Must)

Hybrid: 2 - 3 days to office / Week

Responsible for the development and ongoing management of one or more programs / projects Managers Enterprise-wide programs with multiple concurrent subprojects or equal complexity

Responsible for applying project management knowledge skills tools and techniques to project deliverables processes and systems In addition to all responsibilities of a project manager which include managing all aspects of a project including initiating planning executing closing and controlling

Primary responsibilities include but are not limited to

• Coaches and mentors project team members
• Mentors other project managers around project management methodology
• Determines project scope
• Develops resource risk quality cost and scope management plans
• Develops training plans
• Develops requirements documents
• Develops project approval matrix
• Identifies project team training and tool needs
• Defines recommends and secures contractual agreements for technical services and products coordinates requirements schedules implementation and post implement plans and develops service level agreements for vendor partners and global resources firms defines quality gates for each project methodology phase
• Defines critical success factors establishes and manages the project warranty period

Qualifications

• Minimum of 10 years professional project management experience managing increasing project size and complexity or any combination of education and experience which would provide an equivalent background
• 5 years of Salesforce experience in Sales Cloud Service Cloud Marketing Cloud etc strongly preferred
• Project management certification required within one year of job placement and prior to moving to next level
• Demonstrated application of and proven success of project management methodology management tools analysis and research tools documentation tools and reporting tools required
• Experience in coaching and mentoring project team members preferred
• Experience in creating an effective team environment building strong relationships negotiation solving problems and issues resolving conflicts managing resources in a matrix environment communicating and influencing effectively at all levels of an organization required
• Demonstrated application of project management methodology required
• Requires an understanding of the overall organization
• Experience using portfolio management application and Rational tools preferred

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office :

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.

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